Latest Updates Won't Install

Topaz Video AI Bugs and Issues
1

[If you are posting a new bug, please include the following]

  1. The bug / behavior you have encountered Last two updates won’t install

  2. Your system profile Apple M3 Max, Sequoia 15.5, 64GB RAM

  3. Your log files (Help > Logging > Get Logs for Support)
    logsForSupport.zip (685.3 KB)

  4. Any screenshots as necessary

There were other similar posts in which support supplied a different link for updates, but all are older than the version oF Topaz Video that I have. Currently running 7.0.0, 2025 Release.

When I open the program, it says there are 2 Updates available. As soon as the files download, the program quits. Every time. I’ve been trying to download these updates for about a month.

2

Try doing a clean install of the app instead of using the in-app updater. There are some issues that the team is looking into where the in-app updater is not working as it should.

Here is a clean installer link below.

Video AI v7.0.2 - mac installer package

3

Thank you.