Image Sequence --> Video Error

[aaronxn84 (Aaron)]

1. The bug / behavior you have encountered:
   I select a sequence of numbered image files and try to output a video file. I’ve tried different image sequences, different settings, and nothing changes. I looked at the logs, and for some reason the program is not able to open files in the temp directory. I changed file access to open for all, and it still won’t load files from the temp directory.

2. Your system profile
   Windows 11 with 128GB RAM

3. Your log files (Help > Logging > Get Logs for Support)
   logsForSupport.tar.gz (139.0 KB)

4. Any screenshots as necessary
   
   

   
   
   
   

[kiss.akos]

I’m having similar issues. But for me topaz veai just crashes when i select an image sequence and click on import. I’ve tried multiple types of images sequences, but all of them just crashed the program.

[tony.topazlabs]

Hello, could you send us a note at help@topazlabs.com so that our team could take a closer look at this bug? Thanks!