Image Scrambles After Exporting to Photoshop

Image scrambles after sizing up and exporting to Photoshop from the plugin. Looks like a green static TV screen. Also, the small window that you have to close after exporting to Photoshop only shows up halfway, forcing me to use the ESC button instead of manually closing the window.

Any suggestions to fix this? Topaz is currently up to date, and I’ve uninstalled/re-installed Photoshop with no improvements.

Topaz Photo AI [v1.x.x] on [Windows/Mac]

Would you mind sending in some more information to get a better understanding of the problem you are having with this particular type of image? Please send the following information:

  1. The original image file.
  2. The processed image.
  3. A screenshot or description of the settings panel so I can see what adjustments were turned on.

You can securely submit your image(s) to my Dropbox using the link below.

Dropbox File Request

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