My entire screen is black from statr to finish when a photo from PS goes to Topaz.
Hi there! Please be sure to include your computer’s system profile and your logs from Topaz Photo AI so we can troubleshoot. You can gather your log files from the app by first recreating this behavior within the app, and then going to Help > Open Log Folder. Upload all of these log files to this thread and we can review them.
Please send your system profile. You can also reach out at firstname.lastname@example.org for support which should be faster than the forums.
This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.