In my opinion, Topaz’s GUI is unstable. Topaz crashes constantly.
I noticed this from the very beginning (I’ve had the program since the end of May this year).
For example, the video playback function sometimes works and sometimes doesn’t.
You need it to set in and out points in the file if you don’t want to process the entire file. Sometimes this function works, but if you then try to skip ahead to find the out point, it stops working at the next point. You have to painstakingly jump through the file (which always works), but you usually can’t play it; only stepping forward and backward one frame at a time always works.
The video preview also doesn’t work once the rendering process has started. At best—which is rarely—you get some kind of still image, which then stays on screen until the end.
This isn’t just a problem with Windows 11, but also with the 2nd generation Mac Studio.
I have the feeling that with every update—and they come out every few days—the GUI becomes even more unstable.
Update 7.1.3 (or 7.1.4) is the worst so far.
The Topaz GUI window closes every first, second, third or fourth time you move the mouse cursor over it—meaning you either want to use a function, or you simply want to move the Topaz window on the desktop—impossible, it closes immediately.
You open Topaz—it opens—and then closes again immediately.
You have to open it several times for every process!
Once the process has started, with ffmpeg.exe running, you can’t touch the computer—the interface, and especially not the Topaz window.
You have to ignore the fact that—once you’ve managed to start the process in the Topaz window—the Topaz window simply closes at some point.
But ffmpeg.exe continues running without interruption!
And now the system seems stable. It runs stably when the Topaz GUI is closed!
(If you open Topaz again now, another ffmpeg.exe process starts immediately, and this keeps happening!)
FFMPEG now runs smoothly until completion, and the file is rendered!
Of course, the file doesn’t have the name from Topaz with the model name—e.g., AION—but only a 9-digit number at the end.
I initially thought it was a problem with my computer, but that’s rather unlikely, although not impossible.
For example, I’m writing this now while ffmpeg.exe is running—no problem.
(CPU usage 88%, GPU RTX 5080 80%—a 4K file with IRIS enhancement is being processed)
I also use DaVinci Resolve (full version), Vegas Pro (full version), and some other programs, and none of them have this issue.
I’d be interested to know if I’m the only one in the world with this problem!
→ Intel i9 11900 at 4,5 Ghz, 32 GB RAM at 4600 MT, ASUS RTX5080 OC, PCIe4 - no ressource-splitting - means 16 x for graphiccard
Best regards,
Renato Seifert
