I have a the well known problem of the “white grid pattern artifacts” in some of my images processed to denoise them with Topaz Photo AI.
What surprises me the most is that I learn reading the support forums that this “Grid pattern artifacts” problem exists since version 1.0 and that even worse the problem also exists with Topaz DeNoise separate app.
I don’t understand why Topaz Lab seems to sleep on the switch and not fix this major issue.
Recently I had to restart from scratch a workflow editing process because all my photos processed with Topaz Photo had “Grid pattern artifacts” more or less visible on the processed images.
I confirm that this problem is not caused by my images. I reprocessed all the same images with Luminar Neo to been able submit my contract to the client and none of them displayed “Grid pattern artifacts” once processed in Luminar Neo.
Afterwards, during a whole evening, I redid tests with a sample of 10 images to test denoising with all the other softwares I own: Photoshop - Lightroom Classic - ON1 PhotoRaw - Luminar Neo - DXO PURERAW 3 - Perfectly Clear Software Radiant - ACDSee Studio Ultimate.
None of the images processed with all these software’s show the “White Grid pattern artifacts”.
I resigned myself to put Topaz Image aside in my workflow a little over almost two months ago until this bug was fixed.
I was thinking of trying the latest version (1.3.1) again these days when I read on the support forums that someone had the same problem again yesterday with the latest version with version 1.3.1…!!! ( Grid Artifacts IN Topaz Photo AI - #4 by mark.belanger )
Do you have an idea when this problem will be solved. PLEASE
We love Topaz Photo AI but it is incomprehensible that this bug persists for so long.
Topaz has to put themselves in our shoes, the loss of time is immense imagine I batch processed about 200 images (130 minutes) and when I finished exporting my processed images (70 minutes) I notice that 4 out of 5 images have artifacts and I have to start all over again, in total about 3 hours lost.
Thank’s all for your precious help
Claude Lafrenière Montreal.
Topaz Photo AI [v1.3.1] on Windows