Gigapixel v8.2.1

Hello!

8.2.1 focuses on a few small yet important patch fixes to improve stability and performance.

Please continue to share your images and tests and let us know of any issues you encounter.

We appreciate your feedback and your continued diligence to help improve our app!


v8.2.1
Released February 19, 2025
Windows: Download
Mac: Download


Changelog:

  • Fix various issues with legacy model selection / deselection
  • Fix MacOS Redefine warning not closing
  • Improve batch cloud rendering ETA
  • Various minor UI improvements
  • EULA updates

Esther Huynh
Product Specialist

8 Likes

The thing is Esther, will you or any of your colleagues bother to reply. I raised several issues in the v8.2.0 thread, but had not so much as an acknowledgment. So I ask myself now: why should I bother?

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Ditto. I then followed up with Support and nothing could be corrected or clarified when fixes might be addressed. (BTW, I shared video screen captures of the errors occurring). But the people in that Spt group are very nice.

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valid question Ray. i do apologize on our team’s behalf for the lack of response. our whole team has been working on lot behind the scenes.

i’ll go back and look for your 8.2.0 responses again.

thank you as always Fotomaker for your thoroughness and I do apologize that neither our product team nor support team could give you a satisfactory answer at the time.

but i’m really glad that the people who were working with you were nice!

we’ll keep working to improve on getting fixes as soon as we can.

2 Likes

Thx Esther!

This is just one example of the one error I’m experiencing consistently since 8.2.n that I sent .mp4 short screen capture vids of for the devs & Spt to see. This shows 2 static screen captures (in this newest rel. = 8.2.1). I’m Win 11 Pro, desktop PC, AMD RX6800 XT (up-to-date drivers).

An Error Msg is created when generating a Preview using ReDefine whenever Creativity is set to a higher value than Texture - regardless of the image file type or size. I’ve tested all sorts of permuations of those factors:

No Error Msg is created when generating a Preview using ReDefine whenever Texture is set to a higher value than Creativity - ditto the mix of image types & sizes:

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Redefine does not work at all on Mac M1 Max 64 GB RAM, MacOS 15.3 (24D60)
image

2 Likes

ah yes - i’ve seen this error as well

could you reproduce this error and let me know your steps so i can try to reproduce?
please send along system logs & your system profile too.

i’m wondering if it matches what we’ve seen…

i tried matching similar settings that you shared and couldn’t reproduce the error.

but i’ll share this pattern with our team to see if they can.

1 Like

Steps are simple… open image and use these params:

I reproduced same error with a fresh clean install of GAI, including deletion of “coreMLCache” folder.
Here is the log file:
2025-02-19-22-45-5.tzlog (88.8 KB)

I am on M1 Max 64 GB RAM, 10 CPU, 32 GPU, MacOS 15.3

in the log file it is showing that GAI is trying to use gravatar - why???

1 Like

thanks for sharing - adding these details to our notes

not sure about gravatar - let me check

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Thx. I sent system info to Spt in past 4 days from DxDiag (?) and 1 log file (but that’s, unfortunately, my other issue - no logs generated since Sept 2024) even with Run as Admin activated. I also ran the GAI spt tool & stripped GAI out of Program Files, Program Data & Registry then reinstalled with freshly downloaded installer. Bhvr remains the same.

You have a very long time having problems with your gpu.

Try this:

https://www.amd.com/en/resources/support-articles/faqs/GPU-601.html

And reinstall everything related to AMD (if you have a AMD CPU with AMD Cipset / GPU and so on).

https://www.amd.com/en/support/downloads/drivers.html/graphics/radeon-pro/radeon-pro-w7000-series/amd-radeon-pro-w7800-48gb.html

Then try this driver - as far as i know AMD does alow Radeon users to install this driver.

3 Likes

Could we please get an emergency hot fix for Mac for this issue? This has been a long outstanding bug which prevents using core functionality of GAI.

1 Like

Thanks Esther for the prompt response: long may this continue! I see you have now responded elsewhere as well.
There are a couple of other issues that continue in to 8.2.1 for me, one of which I raised before, the other not sure.

  1. The ETA timeline is all over the place when using Redefine and does not give anywhere near an accurate estimate of how long a job will take locally.
  2. There is no preview of faces when using Face Recovery with Redefine, so no way of knowing in advance what the faces will actually look like. My workaround is to switch to one of the standard models and adjust the strength slider for the faces to my taste, then switch back to Redefine and assume that those parameters have carried over.
    Like other Mac users, I hope for further improvements in speed when using Redefine. My current project is to upscale again many of the low-res JPGs from my first digital cameras of twenty years ago and more. However, with only a dozen or so rendering each night when I can leave My M4 Mac running without any other major processes taking up GPU/CPU, this is going to take weeks if not months. I do not have the financial resources to process more than a few in the Cloud, given the current cost of credits. I should say, though, that the results are usually excellent.
3 Likes

Okay, I’ve come to test this new update. Well, Redefine seems faster than the previous version. For example, a 1433 x 1920 image took just over 2 minutes to x2 with my RTX 3070 Ventus. On 8.2.0, it took 9 minutes. And now it’s the other way round for Recovery. It takes 9 minutes, whereas it took 2-3 minutes on 8.2.0.
Maybe 8.2.2 will be better in terms of rendering time hahahaha :joy:.

Also, I have the impression that Redefine is very slightly better than on the previous update. Well, I’ve only tested on one image. You’ll have to look at other images too.

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oh wow ok yeah no logs since 2024 - yeah that’s not good either.

thanks for double checking though

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Thanks again Ray for sharing!

  1. The ETA for Redefine is a work in progress for sure
  2. Noted on Face recovery - unique workaround. something that i should try too

Hoping we can refine REdeFINE soon :crossed_fingers:

1 Like

Thank you Harald for that update!
Good to know Redefine is performing faster but not good that Recover is slower.

We’re working on improving both models for sure

Lucky you! A similar image (JPG 2592x1944) took 46m to upscale x2 with Redefine on my Mac mini M4.