What is the image type you are exporting from GigaPixel?
Tried tiff and dng that I think support Hdr.
I would have thought TIFF would be ok because it has an Alpha channel.
Maybe you can check on the Nuke forum and maybe @alexander.zhang can help here.
Hello Support, Iām working with Gigapixel AI 6.2.2 on a Mac Intel running macOS 13.1. Iām having the problem since a few days that Gigapixel crashes when calculating a whole image or saving an image. Can you please fix the problem as soon as possible? Thanks a lot
A Merry Christmas wishes
Holger Schrader from Germany
GIGA 6.2.2 shifts colors to a gaudy neon. Especially noticeable if I upscale twice. Iāve reverted back to 5.6.1. But I love the facial AI recovery of 6.2.2
Any way to keep them both on my computer?
The color shift is a serious issue.
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With the release of 6.2.2, the Gigapixel Photoshop plugin seems to fail to initialize on every second or third load. The only workaround for this issue appears to be having to reload the plugin multiple times. This issue seems to occur on my laptop running Windows 11 with an NVIDIA GTX 2070. Is there a known issue with the Photoshop plugin and if so will this be fixed soon?
I want input of AVIF to support.
AMD Radeon VII has 16GB of VRam. For some reason the app can only see 2GB.
GPAI 6.2.2 Face recovery does not work. It works fine in 6.2.0.
(AMD 3900X, 64 GB RAM, 1080Ti)
I have quite a few video cards (weāre a Forensic lab). I always found that card to be underrated. Technically the card is very good, however drivers have been its main issue. Did it act the same way with all other versions or just the version with the issue?
Currently we have the Nvidia cards on the 13th gen Intel chips.
(DDR5 Ram can be a bid squirrelly on those boards due to bios.)
Just curious what mobo, bios and driver version you are running?
Whereas Denoise and Sharpen and Photo can be added as plugins for Paint Shop Pro, Gigapixel still cannot. Can Topaz correct this anomaly please.
GigaPixel needs to use an automate plug-in in order to resize the background canvas in the host app before returning the upsized image. I donāt believe PaintShop Pro supports Automate Plugins, you can check by asking on their forum.
My solution is not as good as having Gigapixel render the colors properly in the first place, but I find that when you run it as a Photoshop plug-in and it returns the upscaled image in a new layer, switching the blend mode to āluminosityā will retain the original colors (from the layer below) but add the new detail on top. It does a pretty good job of fooling the eye.
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Small catch:
- When sending a ZIP compressed TIFF file to GPAI, the saved output is uncompressed. This differs from the behaviour in e.g. Photo AI, where the format is respected (ZIP compression in = ZIP compression out)
Is GPAI 6.2.2 the last version and everything is Photo-AI now? I canāt actually run 6.2.2 as it crashes, but 6.2.0 is kind-of okay, and scales way better than Photo-AI, which is handy.
I have the same problem. 6.2.0 everything runs ok, but with 6.2.1 and 6.2.1. turning on face refinment and it crashes every time. using nVidia 1060 GTX card. Something is wrong with the new updates for GigaPixel but Topaz seems to be busy working on PhotoAI to fix it. And yet PhotoAI seems to be very buggy as well and far from finished product. Its beta in public testing, masquerading as full release.
For those with v6.2.2 crashing make sure your GPU drivers are up to date from the manufacturers website as I see one of you mentions the GTX1060.
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Win 11 Pro desktop PC - running GAI 6.2.2 as Ps 2023 Plugin. AMD RX6800 XT, Intel i9 12th gen, 64GB RAM.
My installation of GAI 6.2.2 is crashing in Ps 2023 also.
It launches okay via the Automate menu option from my Ps layer.
But - unlike past commercial releases - when Iām in Comparison View and try to change which of the 4 quadrant labels (ie, models used) is highlighted, GAI immediately crashes and takes me back to the Ps UI w/out processing my desired GAI settings changes. It has never done this before for me in prior releases.
When I switch to Split View, trying to upscale and process the same .tif image it doesnāt crash GAI. Thereās some kind of issue related at least to the Comparison View. I havenāt tried Side x Side yet b/c Iām in the middle of a project and needed a quick (turned out not so quick) upscaleā¦
Iāll see if I can grab the Logs. @alexander.zhang Topaz Staff - is there a Dropbox where I should send the Logs? I donāt want to post in this forum.
Alexander, I just checked my Program Data folder & interestingly, no Logs were generatedā¦ so nothing to send.
UPDATE a bit later:
I just tried both Side x Side & Full Screen (ie, full document window workspace) and switching b/wn models did not crash in either of those views (also run in my Ps 2023 as a plugin). It was only consistently occurring in Comparison View.
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