God damnit topaz, just trying to figure out how to open a support ticket is impossible now, i click support and all i get is some useless FAQ page and no way to actually write a ticket, why are you doing this to people? Why is everything so god damn convoluted?
Anyway, above is my problem, i couldn’t figure out how to open a support ticket so i guess this open thread is now my support ticket.
Zamfir said that the CPU was slower but made sharper images. I ran a quick test and my CPU produced a sharper image than my RX 5600 XT GPU. However, the GPU did sharpen compared to the original. For most cases I would still choose using a GPU because of the extra speed.
EDIT: Upon further investigation my comments are incorrect, Gigapixel AI does display the original image. It is indeed a windows photo viewer which enhances images when zoomed in.
Can you please remove the artificial reduction in quality for the preview of the original images?
While there is doubt that Gigapixel does an excellent job at upscaling, the comparison mode between the “original” image and the upscaled image is highly misleading.
Below are three random images that I grabbed off google.
The left image is the original image viewed in Windows photo editor.
The middle image is the “original image” preview in Gixapixel.
Right is the upscaled image.
It should be pretty obvious to most people that there is a significant reduction in quality between the left image and the middle image.
I remember this was always an issue more or less because to make the preview in the output quality it would have to process the whole image which would take the same amount of time than processing the image. So to speed up the preview the quality has been lowered…
For most applications in which presentation quality matters, Bilinear or Bicubic scaling is used when enlarging. Gigapixel uses the Nearest Neighbor algorithm instead which is more useful for production purposes as it shows the original pixels as clearly as possible.
Thanks for the responses @Viscerous and @TPX. Upon further investigation, I have learned that when viewing a low-resolution image, many programs (including windows photo viewer) use algorithms to “improve” image quality when upscaling the image. The image displayed in the Gigapixel AI is indeed the original image.
p.s. Just checked the Standalone and it’s doing the exact same thing. Doesn’t recognize that upper left quadrant as a usable view in Comparison View. And, no label there either.
Comparison View displays up to three different AI models simultaneously, letting you decide which one works best with your photos. We also ported a new feature from Video Enhance AI that allows you to view the same AI model in all three quadrants using varying parameters.
Hi Don, That may be that in GAI we can’t adjust the top left quadrant. But it was always labeled. Just like what you’ve posted in your reply.
My comparison view - all of a sudden - has no such label (I don’t think it shows one in my snip); in both Ps plugin & standalone versions. That’s what’s puzzling. I tried to get it to display what that box is with no luck…
Any ideas why my upper left quadrant is label less? Thx.