Gigapixel v5.1.5

Topaz Gigapixel AI Releases
21

On my side (latest Nvidia Studio drivers on RTX 2080, i9 7940X, Win10 1909 x64) I can say that some images cause GAI 5.1.5 crashing instantaneously in CPU OpenVINO on, also “Auto-detect settings” hangs or crashes the GAI.

Those are all the logs that (I think) ended up with crashing GAI.
Now, with CPU or GPU mode, OpenVINO on or off - GAI 5.1.5 instantaneously crashes when creating preview. “Use recommended option” in Settings also doesn’t work. I have to go back to v5.1.4.

Edit - yep, GAI v5.1.4 works flawlessly, whereas v5.1.5 can’t.
Also, maybe most important thing - all this instantaneous crashing happens with Face Refinement option ON. Other hangs happen even with this option OFF - “Use recommended option” and “Auto-detect settings”.

2 Likes
22

Get the offline installers at the top of this page just under Gigapixel v5.1.5 Click on “Gigapixel Ai” next to “product releases”). OR just go here: Gigapixel AI - Topaz Discussion Forum

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Yep Gigapixel 5.1.5 stuck on preview 2% and crash.

Gigapixel 5.1.4 works ok, but has red stripes bug when GPU is enabled.

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Thanks Steven, I’m not much at this forum so looked at the product site, this will do it

https://downloads.topazlabs.com/deploy/TopazGigapixelAI/5.1.4/TopazGigapixelAI-5.1.4-windows-x64-Full-Installer.exe

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Luckily on my system, installation is OK, no crash yet. OpenVINO, GPU Enabled.

Application & Version: Topaz Gigapixel AI Version 5.1.5
Operating System: Windows 10 (10.0)
Graphics Hardware: AMD Radeon ™ R9 200 Series
OpenGL Driver: 3.3.13587 Core Profile Forward-Compatible Context 20.4.2 26.20.15029.27017
CPU RAM: 16335 MB
Video RAM: 2048 MB
Preview Limit: 7134 Pixels

26

Thanks Paul!
I did the update and now the “2%-Crash” is gone.
(But I’ll keep my 5.1.4 on disk for now…)

1 Like
27

452.22 and still crash on preview 2%

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Please open GigaPixel AI, go to Help-> Graphics Info. and press copy then post the information here.

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Application & Version: Topaz Gigapixel AI Version 5.1.5

Operating System: Windows 10 (10.0)

Graphics Hardware: GeForce RTX 2080 Ti/PCIe/SSE2

OpenGL Driver: 3.3.0 NVIDIA 452.22

CPU RAM: 16320 MB

Video RAM: 11264 MB

Preview Limit: 8000 Pixels

30

Remove driver DDU, and install clean, latest beta 460.15 DCH and Gigapixel 5.1.5 still crash on preview 2%, Gigapixel 5.1.4 works correct but has “red strip bug”.

Application & Version: Topaz Gigapixel AI Version 5.1.5

Operating System: Windows 10 (10.0)

Graphics Hardware: GeForce RTX 2080 Ti/PCIe/SSE2

OpenGL Driver: 3.3.0 NVIDIA 460.15

CPU RAM: 16320 MB

Video RAM: 11264 MB

Preview Limit: 8000 Pixels

31

Please revert to the production driver, which is 452.06, it is not recommended to use beta drivers.

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But Gigapixel 5.1.5 is crash in stable driver 452.22 Hotfix (WHQL Microsoft + nVidia) and beta driver 460.15 (WHQL nVidia). Not recommended driver is non WHQL prebeta.

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v452.06 is the current production driver.

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https://www.nvidia.com/en-us/geforce/forums/game-ready-drivers/13/396210/announcing-geforce-hotfix-driver-45222-released-94/

GeForce Hotfix display driver version 452.22 is based on our latest [Game Ready Driver 452.06]

Besides, it is not the fault of the driver that Gigapixel 5.1.5 it crashes.

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You cannot expect that the app supports beta drivers, but its up to you. I have no problems with Win 2004 & v452.06

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Agreed.

Customers who pay for this software are not automatically obligated to give feedback. They are, however, obligated to using a working product that they paid for expecting it to function at its fullest.

Beta testers should test your software before release to ensure everything works as intended. Not your customers. Please don’t let this become a normal practice.

I love Gigapixel. I do. But consistently releasing updates because stuff isn’t working as intended is very concerning.

4 Likes
37

This is my system component information, this version works very well
software version: 5.1.5

OS: windows10 insider preview 20206
gpu: rtx 2070super
gpu driver: 460.15

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5.1.5 crash. Exit GAI with Image Type = Natural. Start GAI and load an image. Allow the preview to finish rendering and click Image Type = Man-made. Crash.

1 Like
39

I agree very much with this.

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mikmod1, yes Face Refinement send it crashing down. After selecting it Off, I am able to process 61 images in batches of 4 to 27 without crashing. My settings are
Auto-update preview
Face Ref. Off
Image type Natural
Auto-detect setting Selected

In Preferences
Max Quality Ai -Yes
Enable Discrete GPU- Yes
Allow Graphic Memory Consumption- High
Enable IntelOpenVINO- Yes

But in this scenario , even for portraits I have to keep Face Refinement Off!!

1 Like