Worked fine, until a few days ago, the Gaia videos have this TOPAZ LABS LOGO watermarked on my videos. What’s up?
How do I fit that?
why are you doing that? I love days of work because of it.
My license is current. And there wasn’t a notice to renew.
bruce
Bruce, can you check and make sure that you are logged into your account in the app, it is possible the previous authentication token has expired and just needs to be refreshed by logging back in.
If you see a yellow trial mode icon in the top right corner that is an indicator that you need to sign back in from the Account tab.
If that is not the case, please pull the logs from the app and send to the support team for review as to what is going on.
To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.
Here is a video to help with the steps of how to collect the logs.
