I have been using Topaz AI with no issues until today. Suddenly I am getting an 'Error running model" message. Nothing has changed on my computer - same graphics card, same system. Is this happening because I am still using Version 2.3.2? I am very reluctant to do the latest updates as 2.3.3 was a disaster.
Also if you can, please try to recreate this error message in Topaz Photo AI, then go to Help > Open Log Folder, please send me all of the files within that folder. You should be able to attach them directly as a response to this email.
You can securely submit your files(s) to my Dropbox using the link below. Please be sure to send me a note to let me know you sent something.