First Starlight Mini full render error'd out

  1. I tried upscaling a full movie using Starlight Mini for the first time. Short renders went fine. Kicked off a 6 day render (that’s how long it takes my 3080 to finish an hour and half of film). Got 4 days in and it failed! I had checked in on the rendering a few times, including last night and it was going smoothly, I even checked the preview on the export queue and everything was looking great.

  2. DxDiag.txt (117.5 KB)

  3. logsForSupport.zip (10.2 MB)

I was really excited about Starlight mini, but now I’m just disappointed with Topaz Video AI in general. I’ve wasted so much money and resources on this export (4 days of leaving my office Air Conditioner on and my PC running at full steam). I paid for Topaz for stability and ease of use, if the app is going to fail after 4 days of a 6-day job with no resume option, I don’t know what I’m paying for anymore.

Seeing an out of memory error as processing an entire film is likely too resource intensive to pass it in one go. I recommend breaking it up into smaller chunks (~5 mins or less).

you are lucky that you could use Starlight mini

Mine is a 5090 and whenever I use Starlight mini to upscale literally anything, it is “loading model” like non-stop with CPU 100% and CPU jumping.

Could be it’s about special characters in the file names. What I also see in the log is that the audio track is not readable. Break video into pieces at least two here makes sense. What you also can do is making copies from the running output video, then not everything is lost when it fails ..and do not disturb much the system. I recently killed my 3day job as another program used my gpu to much.

6 days of rendering.. wow I would have exported in png personally.. in case of crash, you normally don’t lose anything

I broke it up into 10 minute chunks. First chunk took 24 hours and error’d out again. I’m giving up on Starlight mini for now.

This happens to me like 50% of the time. Even the 10 minute chunk I did the other day. I left it running overnight and it still hadn’t finished “loading model”. Reboot and tried again and it finished “loading model” this time, but as reported above it still failed after 23 hours or so…

I do see there is an update today to Topz 7.0.1 that includes two Starlight Mini fixes including “loading model” hanging and downloader reliability.

Overall, it seems Starlight mini needs to go back into Beta.

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When I broke up the files into 10 minute segments I used this for file names: Suzane.19950XX.mkv where XX went from 00 to 09. Still failed near the end of exporting. Not sure why the audio should matter, Topaz shouldn’t be doing anything to it. And I always just mux the original source video and audio together with the AI upscaled video and leave off the attached audio track to the AI upscaled video anyways. I guess maybe Topaz AI has a bug with audio, so I might as well rip the audio out before rendering anything. So much guesswork. I’m just giving up for a while. My 6 day export, I ran nothing else the entire time. I was on vacation for 4 of those days. :frowning: So it wasn’t competing for GPU. I even disabled 2 of my 3 monitors to reduce the strain on my GPU.

What is your VRAM usage set to in preferences?
Try a value of 70% or lower.

I just finished another “impossible” video and all went fine (at a constant 0.3fps):

If you don’t have the bug in question, don’t bother chiming in with “works for me”. Also no need to gaslight people by saying something is “impossible” and then showing that it worked. You are the only person that said it’s “impossible”, so you’re only fooling yourself.

Did you even try what was suggested (lowering VRAM usage in the prefs)?

The endless „loading model“ issue was in many cases due to VRAM usage set too high and also Margaux suggested this to be a out of RAM error, …

And the part with the „impossible“ video was meant as “impossible to save as it’s that bad quality“, just to show that also really long renders can go through.

In any case I‘d suggest exporting to PNG, so you don’t lose progress after an error and can continue from where it failed. Or, copy the temporary output file from time to time if you haven’t enough space for PNG.

I did not try your suggestion. I guess I need to make it clearer:

I’m not willing to try multiday long exports just to be an unpaid beta tester for a product I paid for. I am willing to troubleshoot Topaz devs if they have questions, but they should already have everything they need from my logs.

Not your fault jo.vo. I appreciate you trying to help!