Trying to use starlight sharp. Loads for 15 seconds, then fails with a very well written vauge error that just says to contact support, so here I am.
logsForSupport.zip (6.5 MB)
Topaz Support is at
This might be related to a recent bug affecting inputs with non-square pixels. Our team is looking into resolving this.
Can you try switching the pixel type to “original pixel” type if you selected “square pixels”? If you had “original pixel” type, try selecting “square pixels” instead:
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Switching to original pixels solved it, thank you. Works now.
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