Face detect issue

When I apply face detect to an image face detect does it magic on the face but abruptly ends at the chinline with no softening of the mask/transition into the neck.I am working on a large film scan, not a digital original file. If reduce the size by 50 percent the recovery extends into the body as expected, is there a resolution limit I am not aware of? I understand that it is “face detect” but as it is it requires a great deal ow work in Photoshop to soften this hard edge. Am I missing something? It seems that not too long ago there was the abilty to adjust the mask in an earlier version, I am working on 3.1. Any hints would be apprecited.

Would you mind sending in some more information to get a better understanding of the problem you are having with this particular type of image? Please send the following information:

  1. The original image file.
  2. The processed image.
  3. A screenshot or description of the settings panel so I can see what adjustments were turned on.

You can securely submit your image(s) to my Dropbox using the link below.

Dropbox File Request

Please be sure to send me a note to let me know you sent something.

Thanks for the reply, I sent you files via Dropbox, apologies for the size but that is part of what I am trying to to determine, size limits with camera scanning

It appears that we did not receive your files to the Dropbox, would you please try to send that in again?