Export in Queu crashs

After Topaz AI 1.3.11 does noise reduction and I click export it crashes and say Error “Could not run model” Never got this before until i started updating as requested.
ow do I correct?

Hi there! Please be sure to include your computer’s system profile and your logs from Topaz Photo AI so we can troubleshoot. You can gather your log files from the app by first recreating this behavior within the app, and then going to Help > Open Log Folder. Upload all of these log files to this thread and we can review them.

How to Obtain Your System Profile (Windows)

How To Obtain Your System Profile (Mac)

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.