Export ends with error

Topaz Video AI Bugs and Issues
1

[If you are posting a new bug, please include the following]

  1. the export for some video clips ends with “error” see attache screenshot
    2.Microsoft Windows 10 Pro, Version 10.0.19045 Build 19045
    Intel(R) UHD Graphics 630, NVIDIA GeForce GTX 1660 Ti
    32 GB RAM

  2. logsForSupport.zip (23.6 KB)

export error
export error1920×1080 190 KB

2

In the logs it looks like the app could not find the folder or directory for the file. Double check that the folder and file location and try exporting again.

3

Thanks Kyle,

the ticket can be closed now. toway it workes fine.
Regards

4

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