Error while exporting when writing to HD

Topaz Video AI Bugs and Issues
1

[If you are posting a new bug, please include the following]

  1. The bug / behavior you have encountered
    While exporting processed video file, it appeared to have worked correctly but just when I thought it was completed writing file to HD it reported an error.

2024-11-22-15-59-58-Main.tzlog (54.6 KB)
2024-11-22-21-57-48-Main.tzlog (102.8 KB)
2024-11-23-06-23-37-Main.tzlog (1.8 MB)
2023-05-17-06-25-2-Main.tzlog (18.6 KB)
2023-05-17-06-29-46-Main.tzlog (13.5 KB)

2024-11-23-11-53-33-Main.tzlog (230.2 KB)
2024-12-02-21-25-14-Main.tzlog (7.7 MB)
logsForSupport.zip (1.9 MB)

  1. Your system profile

DxDiag.txt (166.8 KB)

  1. Your log files (Help > Logging > Get Logs for Support)
  2. Any screenshots as necessary

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2

This appears to be a permissions issue:

Error opening output file M:/VIDEO_TS/VTS_01_4_583755973.mp4.

Can you double-check to make sure the drive exists and the letter name is correct? Try exporting to your desktop

3

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