Error. Upscale won't begin. Just says error

Topaz Video AI Bugs and Issues
1

[If you are posting a new bug, please include the following]

  1. The bug / behavior you have encountered

Red “Error” when trying to do an export.
2. Your system profile
M1 Max Map
3. Your log files (Help > Logging > Get Logs for Support)
logsForSupport.tar.gz (40.2 KB)

  1. Any screenshots as necessary

[Please be sure to have searched for your bug before posting. Duplicate posts will be removed.]

2

Hi there!

For processing errors, please reach out to our support team!

For this one; this appears to be a permissions issue;

file:/Users/james/Movies/Renamed Where%3F /IMG_2814 Part 3_temp.mov: No such file or directory

Please grant full disk access to Topaz Video AI and try again, if that does not work, please create a support ticket.

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