Error Message

Topaz Video AI Bugs and Issues
1

this is the first time I’ve tried to use the software. It crashed with an error report.

Frustrated!

[If you are posting a new bug, please include the following]

  1. The bug / behavior you have encountered

Error on processing

  1. Your system profile

Not sure what that means. I have a windows machine.

  1. Your log files (Help > Logging > Get Logs for Support)

logsForSupport.zip (120.4 KB)

  1. Any screenshots as necessary

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2

Looking at your logs it looks like you do not have a GPU in the system that meets the system requirements for the app. The recommended minimum is a GPU with 4GB of VRAM.

3

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