Error during the video Enhancement

[benhenda.walid (Vision Adge VFX)]

[If you are posting a new bug, please include the following]

1. The bug / behavior you have encountered
2. Your system profile
3. Your log files (Help > Logging > Get Logs for Support)
4. Any screenshots as necessary

[Please be sure to have searched for
logsForSupport.zip (239.7 KB)
your bug before posting. Duplicate posts will be removed.]

[kyle.topazlabs]

The logs are showing two errors, one is an outdated driver for the Nvidia GPU card.

You can update to the latest Studio Driver from the NVIDIA drivers update page.

The second error is a memory error code relating to the AI processes overwhelming your GPU and exhausting the VRAM. Your card is below the System Requirements for Video AI in the latest version but you can lower the max memory % in the Preferences Panel to try and keep it within stable limits.

Open the Preferences Panel and change the following settings.

File>Preferences>Processing

1. Ensure that your GPU is selected for the AI Processor - GTX 1060
2. Set the max memory to 80%
3. Set max processes to 1
4. Save the settings and close the panel.
5. Re-run your clip through the process that you were trying.

[alanhusband-677420]

Contrary to the advice above, setting Max Processes to 2 actually makes vram usage lower on a single enhancement.

Setting Max Processes to 1 causes TVAI to use 2 processes on a single enhancement which increases the vram used. This is not good on a low vram card.

[kyle.topazlabs]

The logs show the OP has an Intel i7-7700 HQ and I do not believe those are seeing this issue at this time.