I have 300 gig of open space on drive C yet, I got a drive full warning. I used an old program call Space Monger to find out Topaz was saving hundreds of large temp files on drive C. I looked to see if there was a preference to move to another drive, but no such setting.
Steps to reproduce issue:
Topaz Photo AI [v1.x.x] on [Windows/Mac]
I’d like to get some more information to help troubleshoot the problem you are having.
Could you send us your computer’s full system profile?
Also if you can, please try to recreate this error message in Topaz Photo AI, then go to Help > Open Log Folder, please send me all of the files within that folder. You should be able to attach them directly as a response to this email.
You can securely submit your files(s) to my Dropbox using the link below. Please be sure to send me a note to let me know you sent something.
This topic was automatically closed after 60 days. New replies are no longer allowed.
