DeNoise and Stabilisation destroyed audio - Audio noise only

I worked with Enhance Artemis HQ and enabled Denoise and Stabilisation
Version is 5.0.3
Name of export: C0014_stab_ahq12.mp4

The resulting video contains only audio noise (Video is ok)

DxDiag.txt (109.1 KB)
logsForSupport.zip (2.4 MB)

Would you be able to upload the original video and the export out of Video AI for testing?

You can securely submit your file(s) to our Dropbox using the link below. Please be sure to send me a note to let me know you sent something.

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I uploaded files to dropbox. The problem occurs with any video I tested. Also the stabilisation feature itself is not good enough. For example DaVinci Resolve provides a much better stabilisation. Nevertheless, the feature in Topaz should not destroy the audio output.

Hi Matthias, I just opened up the file with Quicktime, VLC and Premiere Pro and the exported file from Video AI has audio. Which video player are you using? You can try re-encoding it using an app such as Handbrake.

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