Note: Users on Ventura may need to go to Privacy & Security settings and allow DeNoise AI to run due to new Apple security measures.
If you updated from inside the app on Mac before around 7:40-8:00 PM CST on February 13 then you may need to re-install from the full installer. Those updating after that time should be fine.
Updating main post as well, but the in-app updater issue on Mac should be resolved as of a few minutes ago. If you already installed from inside the app on Mac, then please try to install via the full installer linked above.
There is also another issue that is on Apple’s side that may show up. If you’re on Ventura there are new security settings you may need to allow for DeNoise. This will show up as something like the image below.
If you see this image, then go to Privacy & Security and click “Open Anyway” (Second image)
Just updated on my Win10 pc.
Performances are extremely worse than 3.7.0.
I have an old rig (Pentium G3240, Amd Rx550, 16Gb RAM), but the same picture that needed about 90 seconds to get denoised & sharpened with 3.7.0, now takes about 15-20 minutes!
The same happens obviously with previews.
Same issue as phucnguyenswe. Uninstalled and reinstalled from the in app link initially, have tried installing from full download page, still no success with the same error. MAC user. Apparently, the issue is still not resolved.
Same issue here. I read all the postings. I removed and reinstalled the full installation (Mac version) several times and I keep getting the same error that the models are missing. Somehow, I have the ‘clear’ model working only. I even removed my antivirus. Anything else I should try ?
A quick update: I was able to reinstall the previous version 3.7.0 successfully and all the models are now loading properly. Not sure why I can’t load the models with the newest version. I will wait to get a possible solution by reinstalling 3.7.1
I can confirm that DNAI no longer crashes when batch processing in auto mode. Most of the 150+ images took around 10 seconds, but several took over a minute. It could be that I was performing some other task at that point.
Mac mini M1 16GB RAM