Crop function fails

La última actualización en ocasiones se me queda tostado y falla la funcion de crop. Me ha pasado abriendo una segunda imagen sin cerrar la anterior. No responde bien y hace cosas raras

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The last update sometimes stays toasty and the crop function fails. It happened to me by opening a second image without closing the previous one. Doesn’t respond well and does strange things

Hi There,

Thanks for that information;

I suspect the problem might have been a bad update installer, I recommend you uninstall the app completely and reinstall with the link below; this will get you a new license for 2.3.0

“My Products" page:

https://topazlabs.com/my-account/downloads/

If the issue persists, then it’s likely a bug in the update version itself, which, in that case, I’ve provided the 2.2 version below for you to revert to!

Topaz Photo AI V2.2 Mac

Topaz Photo AI V2.2 windows

Please let us know if you’re experiencing any other issues with the 2.3 version so we can inform our developers and get that issue patched

Cheers,

Hello!
Thank you very much for your reply.
I will try to reinstall it from the link you sent me. Another problem that happens to me is that it does not open the photos in RAW format.
The program is closed directly.
I have also noticed the operating system being heavier, having two crashes when closing the app and turning off the computer. It’s a MacBook Pro M3Pro.
I have also noticed that when processing the image it is a little slower. I’ll reinstall it and let you know if anything is fixed.
Thank you so much.
Greetings.

Paco Luengo

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