Crashes first time around

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]

Steps to reproduce issue:
load photo, select face recovery
program crashed
restarted program
repeated above
everything works

  1. Step 1
  2. Step 2
  3. Step 3

Topaz Photo AI [v1.x.x] on [Windows/Mac]
2023-05-28-18-15-40.tzlog (226.5 KB)

Thanks for sending the log file. It looks like the CPU on this computer was released in 2012 and the minimum requirement for Topaz Photo AI is a CPU released after 2013.

I believe that the other features aside from Face Recovery should work.

Do you have a newer computer you could try using Topaz Photo AI on for Face Recovery?

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