Crashed on Face Recovery

Topaz Photo AI Bugs and Issues
1

Previewing a set of multiple changes - denoise, sharpen and face recovery. It crashed on the Face Recovery step
2023-09-08-00-50-58.tzlog (12.4 KB)
2023-09-08-00-37-57.tzlog (2.3 MB)

2

Thanks for reaching out. We are working on a fix for this issue for the release this week or next week.

We’ve had multiple reports of this and are working on a fix.

3

Here’s a build that should have a fix for this issue. Please install it and make sure that Face Detection is on in the Preferences > Autopilot menu.
​https://downloads.topazlabs.com/deploy/TopazPhotoAIBeta/2.0.1.0.gfg/TopazPhotoAIBeta-2.0.1.0.gfg.msi
​​
​
​Then, import images with faces and let me know if it’s crashing.

4

This issue was fixed in v2.0.1. Please update if you have not already!

1 Like
5

Hi Lingyu. I was unable to test the beta release you sent me, but I can confirm that it was fixed in 2.0.1.

David

1 Like
6

Great news! Please reach out if I can help with anything else.