Crash

[sergio.molino]

[If you are posting a new bug, please include the following]

1. The bug / behavior you have encountered
2. Your system profile
3. Your log files (Help > Logging > Get Logs for Support)
4. Any screenshots as necessary

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Topaz Video AI.zip (112.1 KB)

[kyle.topazlabs]

Try setting the max memory % in the Preferences Panel to 80% and try running the file again.

Running multiple models can quickly overwhelm your system, especially when running Stabilization and Nyx on a larger resolution file.

Video AI>Preferences>Processing

1. Set the max memory to 80%
2. Set max processes to 1
3. Save the settings and close the panel.
4. Re-run your clip through the process that you were trying.

If you still get an error, send the updated logs to the support team at help@topazlabs.com for further investigation and troubleshooting.