Not sure if this is a bug or am just lacking in understanding:
I’ve faced a couple power outages in the middle of Topaz Video AI 5 processing my videos. I see that the new update is supposed to be able to recover from power loss, but I don’t see that behavior.
Every time I start up Video AI 5 after power loss, the export session starts from the beginning and I have to start the processing all over again.
Additionally, I ran into an issue where I ran out of disk space. After clearing disk space, it would not let me resume processing, so I had to restart my export session again.
I’ve tested recovery scenarios, and none work. Everything that was encoded is lost, and the program resumes from where it terminated. The written file is deleted. It may as well be a stop button.
After testing, I discovered that the issue only happens if the termination happens too early into the encode. I also learned that it won’t resume if the program is closed manually. Saving the encode for a later time would be a good feature.
Hmm. I’m not sure that the length of the encode process has anything to do with it—my computer just hard rebooted in the middle of an encode that was about 75% complete, and when I reopened the application, it also began encoding from the beginning again. I have to wonder if the type of encode makes a difference (i.e. encoding to MKV vs. MP4 or MOV, which codec it’s using, etc.), but my 3090 seems to be causing hard crashes if it goes for too long, and I just paid $150 to upgrade to v5 specifically for this purpose, but it doesn’t seem to have made a difference. I have to say, I’m frustrated.
