My typical work flow is to catalog my photo and do a quick analysis of the photo in Lightroom then edit in Photoshop. Once in Photoshop I start by opening the file Automate menu to select Photo AI and of late I get an error message titled TPAI Plugin that reads…:Could not start TPAI. Contact Support if the issue continues.
Many times I simply reselect the plugin and it starts Photo AI as expected but sometimes it takes several tries to restart the plugin and on rare occasions it will not work at all in which case I simply use the filter option which seems to work every time.
I have not been able to find any common denominator to reproduce the problem.
System Information
Time of this report: 11/24/2023, 17:03:13
Machine name: ANDY-XPS-8940
Machine Id: {88930A19-71EF-44A8-9BCC-523825EF9681}
Operating System: Windows 11 Home 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: XPS 8940
BIOS: 2.14.0 (type: UEFI)
Processor: Intel(R) Core(TM) i9-10900 CPU @ 2.80GHz (20 CPUs), ~2.8GHz
Memory: 65536MB RAM
Available OS Memory: 65198MB RAM
Page File: 14745MB used, 59506MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Supported
DirectX Database Version: 1.4.7
DxDiag Version: 10.00.22621.0001 64bit Unicode
Steps to reproduce issue:
Topaz Photo AI [v2.1.2] on [Windows
