Constant download of model files at Start Photo AI and problem with count of chanels


My patience with Photo AI is coming to a bad end.

I recently complained that every time you start Photo AI from Photoshop, the model files are downloaded again and again. I then discovered that this was no longer the case once you started the standalone version of Photo AI.

Today I updated from version 2.2.1 to 2.2.2 and the problem with the constant downloading of the model files starts again.

So I started the standalone version again and promptly got a new error, namely that the photo had too many channels. Very interesting that this only occurs in the standalone version, because Photoshop accepts too many channels without any problems.

After I loaded another photo into the standalone version (no model files were downloaded), no model files were downloaded anymore when I started Photo AI from Photoshop.

Now I’m curious to see how long it will take until the problem is resolved.

Attached are the corresponding log files from Photo AI: 2024-01-08-16-08-45.tzlog for the model files problem 2024-01-08-16-08-45.tzlog for the channel problem in the standalone version

Kind regards
Hans-Joerg Fritsch

Topaz Photo AI [v2.2.2] on Mac OS-X Ventura 13.6.3
Bildschirmfoto 2024-01-08 um 16.15.17

2024-01-08-16-26-2.tzlog (39.2 KB)
2024-01-08-16-08-45.tzlog (88.3 KB)

Contrary to the statements in the release notes for version 2.3.0, the problem still exists. :rage:

2024-01-19-08-20-25.tzlog (83.3 KB)

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