Constant Crashes when starting previews


Translated Report (Full Report Below)

Process: Topaz Video AI [1634]
Path: /Applications/Topaz Video AI.app/Contents/MacOS/Topaz Video AI
Identifier: com.topazlabs.Topaz-Video-AI
Version: 4.0.7 (4.0.7)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-12-14 18:15:08.7838 +0100
OS Version: macOS 13.6.2 (22G320)
Report Version: 12
Anonymous UUID: 9638382D-8A55-E28F-595C-7369ED7DF925

Sleep/Wake UUID: 30229170-6C5A-4BCC-ACCB-7C682E92EB81

Time Awake Since Boot: 16000 seconds
Time Since Wake: 10087 seconds

System Integrity Protection: enabled

Crashed Thread: 16

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000060
Exception Codes: 0x0000000000000001, 0x0000000000000060

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [1634]

VM Region Info: 0x60 is not in any region. Bytes before following region: 68719476640
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
—>
commpage (reserved) 1000000000-7000000000 [384.0G] —/— SM=NUL …(unallocated)

Thread 16 Crashed:
0 libtutils.dylib 0x113c7b1d8 SmartFrameFetcher::init(std::__1::shared_ptrvideoio::Reader, bool, QPoint) + 64
1 libtutils.dylib 0x113c87140 videoplayer::VideoPlayer::executeVideoInjection(int, videoplayer::Point, long long, std::__1::shared_ptrvideoplayer::Video, std::__1::vector<std::__1::shared_ptr, std::__1::allocator<std::__1::shared_ptr>>&, std::__1::vector<std::__1::shared_ptrvideoplayer::Video, std::__1::allocator<std::__1::shared_ptrvideoplayer::Video>>&, int&) + 1728
2 libtutils.dylib 0x113c88a14 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_deletestd::__1::__thread_struct>, std::__1::__bind<void (videoplayer::VideoPlayer::)(int, videoplayer::Point, long long, std::__1::shared_ptrvideoplayer::Video, std::__1::vector<std::__1::shared_ptr, std::__1::allocator<std::__1::shared_ptr>>&, std::__1::vector<std::__1::shared_ptrvideoplayer::Video, std::__1::allocator<std::__1::shared_ptrvideoplayer::Video>>&, int&), videoplayer::VideoPlayer, std::__1::placeholders::__ph<1> const&, std::__1::placeholders::__ph<2> const&, std::__1::placeholders::__ph<3> const&, std::__1::placeholders::__ph<4> const&, std::__1::reference_wrapper<std::__1::vector<std::__1::shared_ptr, std::__1::allocator<std::__1::shared_ptr>>>, std::__1::reference_wrapper<std::__1::vector<std::__1::shared_ptrvideoplayer::Video, std::__1::allocator<std::__1::shared_ptrvideoplayer::Video>>>, std::__1::reference_wrapper>, int, videoplayer::Point, long long, std::__1::shared_ptrvideoplayer::Video>>(void*) + 112
3 libsystem_pthread.dylib 0x1a096ffa8 _pthread_start + 148
4 libsystem_pthread.dylib 0x1a096ada0 thread_start + 8

Thread 16 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000000 x1: 0x000000016fe1aea0 x2: 0x0000000000000000 x3: 0x00123d5f00083d38
x4: 0x0000000000000030 x5: 0x000000014deaf820 x6: 0x0000000000000003 x7: 0x0000000000000024
x8: 0x000000012f35e920 x9: 0x000000012f351fc0 x10: 0x0000000000000001 x11: 0x0000000000000001
x12: 0x000000014debccc0 x13: 0x0000000000083d38 x14: 0x000000014de00000 x15: 0x000000001001000b
x16: 0xd796000101d1c080 x17: 0x0000000000000000 x18: 0x0000000000000000 x19: 0x0000000000000000
x20: 0x000000016fe1aea0 x21: 0x0000000000000000 x22: 0x000000012f312188 x23: 0x0000000000123d5f
x24: 0x0000000000000002 x25: 0x000000012f3121b8 x26: 0x000000013f201200 x27: 0x000000012fb6cd10
x28: 0x000000012f35e920 fp: 0x000000016fe1ae60 lr: 0x0000000113c87140
sp: 0x000000016fe1ae10 pc: 0x0000000113c7b1d8 cpsr: 0x80001000
far: 0x0000000000000060 esr: 0x92000006 (Data Abort) byte read Translation fault

Binary Images:
0x100f94000 - 0x101833fff com.topazlabs.Topaz-Video-AI (4.0.7) <08ef1e08-e808-339f-b04f-4e6323d5eb1e> /Applications/Topaz Video AI.app/Contents/MacOS/Topaz Video AI
0x1044d8000 - 0x1053d3fff libopencv_world.4.5.6.dylib () <241b74f7-aa74-3f16-b0fa-224b6782fece> /Applications/Topaz Video AI.app/Contents/Frameworks/libopencv_world.4.5.6.dylib
0x101924000 - 0x101947fff libvideoio.dylib (
) <2a5268b1-7d1f-348e-9a12-ea54b41b423e> /Applications/Topaz Video AI.app/Contents/Frameworks/libvideoio.dylib
0x1018a4000 - 0x1018fbfff libcloudprocessing.dylib () <85933073-51fd-37fa-92fb-df8cc2e8b108> /Applications/Topaz Video AI.app/Contents/Frameworks/libcloudprocessing.dylib
0x102524000 - 0x102973fff org.qt-project.QtWidgets (6.3) <1cb5b95a-41b5-3897-a39d-1305dac761eb> /Applications/Topaz Video AI.app/Contents/Frameworks/QtWidgets.framework/Versions/A/QtWidgets
0x102acc000 - 0x102e4ffff org.qt-project.QtQuick (6.3) <14e7c7a6-adcf-3cc9-abc8-a7c242e73bf9> /Applications/Topaz Video AI.app/Contents/Frameworks/QtQuick.framework/Versions/A/QtQuick
0x101acc000 - 0x101b4bfff org.qt-project.QtQmlModels (6.3) /Applications/Topaz Video AI.app/Contents/Frameworks/QtQmlModels.framework/Versions/A/QtQmlModels
0x102fac000 - 0x10330ffff org.qt-project.QtQml (6.3) /Applications/Topaz Video AI.app/Contents/Frameworks/QtQml.framework/Versions/A/QtQml
0x101b7c000 - 0x101bdffff org.qt-project.QtOpenGL (6.3) <33d04551-f681-3e4b-95e0-fd7a78dba0c9> /Applications/Topaz Video AI.app/Contents/Frameworks/QtOpenGL.framework/Versions/A/QtOpenGL
0x101960000 - 0x1019fffff org.qt-project.QtMultimedia (6.3) <37c69348-7e10-3b62-a2a2-01c0d85743dc> /Applications/Topaz Video AI.app/Contents/Frameworks/QtMultimedia.framework/Versions/A/QtMultimedia
0x101f0c000 - 0x102027fff org.qt-project.QtNetwork (6.3) <77bc49a1-0551-35ca-ab94-6aa071b58f69> /Applications/Topaz Video AI.app/Contents/Frameworks/QtNetwork.framework/Versions/A/QtNetwork
0x101a44000 - 0x101a7bfff org.qt-project.QtSvg (6.3) /Applications/Topaz Video AI.app/Contents/Frameworks/QtSvg.framework/Versions/A/QtSvg
0x105948000 - 0x105f1ffff org.qt-project.QtGui (6.3) /Applications/Topaz Video AI.app/Contents/Frameworks/QtGui.framework/Versions/A/QtGui
0x103ea4000 - 0x104303fff org.qt-project.QtCore (6.3) <7b11213a-bd62-384b-9835-2bf9bacff4a0> /Applications/Topaz Video AI.app/Contents/Frameworks/QtCore.framework/Versions/A/QtCore
0x10207c000 - 0x102303fff libcrypto.3.dylib (
) <15231597-2106-3068-9c7d-439857c6534f> /Applications/Topaz Video AI.app/Contents/Frameworks/libcrypto.3.dylib
0x101d5c000 - 0x101dc3fff libssl.3.dylib () <62d2eace-267b-3231-9f1b-fc9d994d061f> /Applications/Topaz Video AI.app/Contents/Frameworks/libssl.3.dylib
0x101c14000 - 0x101c17fff libtiffxx.6.0.1.dylib (
) <0db42b4a-cce6-3cd4-8493-d10d68f043d2> /Applications/Topaz Video AI.app/Contents/Frameworks/libtiffxx.6.0.1.dylib
0x1038b8000 - 0x103aaffff libtiff.6.0.1.dylib () <211d90ec-bcaa-3a91-b01d-f162aa54d6ff> /Applications/Topaz Video AI.app/Contents/Frameworks/libtiff.6.0.1.dylib
0x107a6c000 - 0x108523fff libavcodec.60.27.101.dylib (
) /Applications/Topaz Video AI.app/Contents/Frameworks/libavcodec.60.27.101.dylib
0x103af0000 - 0x103ce3fff libavformat.60.14.101.dylib () <8886f206-ec75-3a5e-abd6-d241cb70e717> /Applications/Topaz Video AI.app/Contents/Frameworks/libavformat.60.14.101.dylib
0x1033c8000 - 0x1036b7fff libavfilter.9.12.101.dylib (
) /Applications/Topaz Video AI.app/Contents/Frameworks/libavfilter.9.12.101.dylib
0x101aa0000 - 0x101ab3fff libavdevice.60.3.101.dylib () <2760183d-8114-3b01-8836-8dc56d2124d2> /Applications/Topaz Video AI.app/Contents/Frameworks/libavdevice.60.3.101.dylib
0x1061bc000 - 0x106233fff libavutil.58.26.101.dylib (
) <6118faf2-f51c-377f-93dd-b48cfe6fe630> /Applications/Topaz Video AI.app/Contents/Frameworks/libavutil.58.26.101.dylib
0x101c28000 - 0x101cb7fff libswscale.7.4.101.dylib () <52eb92e6-23e7-3a22-b829-23e7aa987251> /Applications/Topaz Video AI.app/Contents/Frameworks/libswscale.7.4.101.dylib
0x101d24000 - 0x101d37fff libswresample.4.11.101.dylib (
) <0a103b02-53aa-329c-a91b-5a069cc35a30> /Applications/Topaz Video AI.app/Contents/Frameworks/libswresample.4.11.101.dylib
0x101cd0000 - 0x101ce7fff org.qt-project.QtMultimediaQuick (6.3) <05e88e15-6d1f-3e8e-875e-3642cdd38183> /Applications/Topaz Video AI.app/Contents/Frameworks/QtMultimediaQuick.framework/Versions/A/QtMultimediaQuick
0x1068a8000 - 0x106a6ffff libvpx.7.dylib () <1e36c4b5-e991-3c8a-a90e-5a162c5a9424> /Applications/Topaz Video AI.app/Contents/Frameworks/libvpx.7.dylib
0x108b90000 - 0x1090b7fff libaom.3.5.0.dylib (
) <303b45bf-801a-3c82-8d01-a1776ac4492f> /Applications/Topaz Video AI.app/Contents/Frameworks/libaom.3.5.0.dylib
0x101d04000 - 0x101d07fff libtvai.0.6.0.dylib () <02a59122-688b-3c22-a93b-2919f68c8083> /Applications/Topaz Video AI.app/Contents/Frameworks/libtvai.0.6.0.dylib
0x101dfc000 - 0x101e6bfff libaiengine.3.1.11.dylib (
) <00bbfd61-cd2b-3a81-8a55-cbcfb5f32df6> /Applications/Topaz Video AI.app/Contents/Frameworks/libaiengine.3.1.11.dylib
0x1066b4000 - 0x106767fff libvideoai.1.1.25.dylib () <35529814-782f-3469-9073-6a683501a8d3> /Applications/Topaz Video AI.app/Contents/Frameworks/libvideoai.1.1.25.dylib
0x103754000 - 0x10384ffff libzip.5.4.dylib (
) <16ad2a34-b78a-322f-a668-7f0843cae094> /Applications/Topaz Video AI.app/Contents/Frameworks/libzip.5.4.dylib
0x10241c000 - 0x10249bfff org.qt-project.QtDBus (6.3) /Applications/Topaz Video AI.app/Contents/Frameworks/QtDBus.framework/Versions/A/QtDBus
0x103db8000 - 0x103e4ffff libqcocoa.dylib () /Applications/Topaz Video AI.app/Contents/PlugIns/platforms/libqcocoa.dylib
0x106110000 - 0x106133fff libqmacstyle.dylib (
) <614e9832-b052-3eda-8ae1-212d6de74d78> /Applications/Topaz Video AI.app/Contents/PlugIns/styles/libqmacstyle.dylib
0x1060c0000 - 0x1060c3fff libworkerscriptplugin.dylib () /Applications/Topaz Video AI.app/Contents/PlugIns/quick/libworkerscriptplugin.dylib
0x10609c000 - 0x1060a7fff org.qt-project.QtQmlWorkerScript (6.3) <5976af1c-f0e6-30d7-95bf-20e9d471aff6> /Applications/Topaz Video AI.app/Contents/Frameworks/QtQmlWorkerScript.framework/Versions/A/QtQmlWorkerScript
0x106150000 - 0x106157fff libqtquickcontrols2plugin.dylib (
) <5fe56d81-6282-31f8-8a44-e62d905f0c7f> /Applications/Topaz Video AI.app/Contents/PlugIns/quick/libqtquickcontrols2plugin.dylib
0x106168000 - 0x106187fff org.qt-project.QtQuickControls2Impl (6.3) <16a29ab3-f0d6-3bb9-883a-02db1511b7dd> /Applications/Topaz Video AI.app/Contents/Frameworks/QtQuickControls2Impl.framework/Versions/A/QtQuickControls2Impl
0x1060d4000 - 0x1060e3fff org.qt-project.QtQuickControls2 (6.3) <5db4a2ef-30b3-3ed9-b4d7-0c7e4f8c0860> /Applications/Topaz Video AI.app/Contents/Frameworks/QtQuickControls2.framework/Versions/A/QtQuickControls2
0x1064e0000 - 0x1065e7fff org.qt-project.QtQuickTemplates2 (6.3) /Applications/Topaz Video AI.app/Contents/Frameworks/QtQuickTemplates2.framework/Versions/A/QtQuickTemplates2
0x107988000 - 0x107a3ffff libqtquickcontrols2fusionstyleplugin.dylib () <23087a3d-b7fa-39a1-9cd1-c386b22bb386> /Applications/Topaz Video AI.app/Contents/PlugIns/quick/libqtquickcontrols2fusionstyleplugin.dylib
0x1136a8000 - 0x11378ffff libqtquickcontrols2basicstyleplugin.dylib (
) /Applications/Topaz Video AI.app/Contents/PlugIns/quick/libqtquickcontrols2basicstyleplugin.dylib
0x1060f8000 - 0x1060fffff libqtquicktemplates2plugin.dylib () <3df23ac1-b50e-3c58-8799-29af3d41740b> /Applications/Topaz Video AI.app/Contents/PlugIns/quick/libqtquicktemplates2plugin.dylib
0x10687c000 - 0x106883fff libqquicklayoutsplugin.dylib (
) <9d5493bd-714e-3244-ac6f-be74caa7123c> /Applications/Topaz Video AI.app/Contents/PlugIns/quick/libqquicklayoutsplugin.dylib
0x10979c000 - 0x1097b7fff org.qt-project.QtQuickLayouts (6.3) /Applications/Topaz Video AI.app/Contents/Frameworks/QtQuickLayouts.framework/Versions/A/QtQuickLayouts
0x106894000 - 0x106897fff libquickwindowplugin.dylib () /Applications/Topaz Video AI.app/Contents/PlugIns/quick/libquickwindowplugin.dylib
0x107a58000 - 0x107a5bfff libqmlsettingsplugin.dylib (
) <0489a36b-eb27-3bbd-b529-52ce97ac62f2> /Applications/Topaz Video AI.app/Contents/PlugIns/quick/libqmlsettingsplugin.dylib
0x10684c000 - 0x106853fff org.qt-project.QtLabsSettings (6.3) <680fb018-1906-30d2-bd7e-be79c5b263a3> /Applications/Topaz Video AI.app/Contents/Frameworks/QtLabsSettings.framework/Versions/A/QtLabsSettings
0x11352c000 - 0x11355ffff libqtlabsplatformplugin.dylib () <56a0f305-eb66-3119-9010-25f5ec9ddf9c> /Applications/Topaz Video AI.app/Contents/PlugIns/quick/libqtlabsplatformplugin.dylib
0x113bdc000 - 0x113cabfff libtutils.dylib (
) <3a5ca685-2406-38ad-8622-f57c61dd6a0a> /Applications/Topaz Video AI.app/Contents/MacOS/TUtils/libtutils.dylib
0x1134ec000 - 0x113507fff libqtquickcontrols2fusionstyleimplplugin.dylib () /Applications/Topaz Video AI.app/Contents/PlugIns/quick/libqtquickcontrols2fusionstyleimplplugin.dylib
0x11364c000 - 0x113653fff libqtquickdialogsplugin.dylib (
) /Applications/Topaz Video AI.app/Contents/PlugIns/quick/libqtquickdialogsplugin.dylib
0x113664000 - 0x11367ffff org.qt-project.QtQuickDialogs2 (6.3) /Applications/Topaz Video AI.app/Contents/Frameworks/QtQuickDialogs2.framework/Versions/A/QtQuickDialogs2
0x113a18000 - 0x113b0bfff org.qt-project.QtQuickDialogs2QuickImpl (6.3) <0619f898-9e40-3008-a61f-e5bdf4320f5e> /Applications/Topaz Video AI.app/Contents/Frameworks/QtQuickDialogs2QuickImpl.framework/Versions/A/QtQuickDialogs2QuickImpl
0x1137ac000 - 0x1137b3fff org.qt-project.QtQuickDialogs2Utils (6.3) <390f6a8a-542e-3513-8188-6ed5ac4f8c00> /Applications/Topaz Video AI.app/Contents/Frameworks/QtQuickDialogs2Utils.framework/Versions/A/QtQuickDialogs2Utils
0x113838000 - 0x11383ffff libqmlshapesplugin.dylib () <87b137bd-e2a6-37fd-84e9-d091302937c2> /Applications/Topaz Video AI.app/Contents/PlugIns/quick/libqmlshapesplugin.dylib
0x1138d4000 - 0x1138f7fff org.qt-project.QtQuickShapes (6.3) <748f2750-3b62-3ac8-b2a6-121b95b17a85> /Applications/Topaz Video AI.app/Contents/Frameworks/QtQuickShapes.framework/Versions/A/QtQuickShapes
0x11398c000 - 0x113993fff libquickmultimediaplugin.dylib (
) <9c85c423-aab6-3f26-a0da-675aa22d648c> /Applications/Topaz Video AI.app/Contents/PlugIns/quick/libquickmultimediaplugin.dylib
0x113f74000 - 0x113f7bfff libqgif.dylib () /Applications/Topaz Video AI.app/Contents/PlugIns/imageformats/libqgif.dylib
0x113f44000 - 0x113f4bfff libqicns.dylib (
) <59fcd14d-f881-349a-bdb2-c1aae6836e52> /Applications/Topaz Video AI.app/Contents/PlugIns/imageformats/libqicns.dylib
0x113f5c000 - 0x113f63fff libqico.dylib () <1deabe8b-1f3e-3d1c-a0b7-1b498a717f86> /Applications/Topaz Video AI.app/Contents/PlugIns/imageformats/libqico.dylib
0x114068000 - 0x1140abfff libqjpeg.dylib (
) <8ce00a18-94a7-349b-ab9a-bd0c42570641> /Applications/Topaz Video AI.app/Contents/PlugIns/imageformats/libqjpeg.dylib
0x113fbc000 - 0x113fc3fff libqmacheif.dylib () /Applications/Topaz Video AI.app/Contents/PlugIns/imageformats/libqmacheif.dylib
0x113fd4000 - 0x113fdbfff libqmacjp2.dylib (
) <025e52b4-7168-39ad-aecb-42d407346fcb> /Applications/Topaz Video AI.app/Contents/PlugIns/imageformats/libqmacjp2.dylib
0x113fec000 - 0x113ff3fff libqsvg.dylib () <4df428c5-7f87-31a5-b408-52c0aa6902c6> /Applications/Topaz Video AI.app/Contents/PlugIns/imageformats/libqsvg.dylib
0x114004000 - 0x11400bfff libqtga.dylib (
) /Applications/Topaz Video AI.app/Contents/PlugIns/imageformats/libqtga.dylib
0x1141ac000 - 0x114207fff libqtiff.dylib () /Applications/Topaz Video AI.app/Contents/PlugIns/imageformats/libqtiff.dylib
0x11401c000 - 0x114023fff libqwbmp.dylib (
) <9490021e-453b-3f6d-a6b0-8d6abe135e2a> /Applications/Topaz Video AI.app/Contents/PlugIns/imageformats/libqwbmp.dylib
0x1140c0000 - 0x11412bfff libqwebp.dylib () <5ded42ca-4b42-31ed-9d83-c6e0cd37f191> /Applications/Topaz Video AI.app/Contents/PlugIns/imageformats/libqwebp.dylib
0x12d788000 - 0x12d793fff libobjc-trampolines.dylib (
) <106e99a0-0b8d-34fb-ad61-91eca3d8285c> /usr/lib/libobjc-trampolines.dylib
0x12d878000 - 0x12d887fff libqcertonlybackend.dylib () <4b48c7e7-b22b-35e2-b9d0-0ed94582b21a> /Applications/Topaz Video AI.app/Contents/PlugIns/tls/libqcertonlybackend.dylib
0x12d94c000 - 0x12d987fff libqopensslbackend.dylib (
) <297ba7a0-497f-31e6-b960-e25ab798913e> /Applications/Topaz Video AI.app/Contents/PlugIns/tls/libqopensslbackend.dylib
0x12d838000 - 0x12d85ffff libqsecuretransportbackend.dylib () /Applications/Topaz Video AI.app/Contents/PlugIns/tls/libqsecuretransportbackend.dylib
0x1a092f000 - 0x1a0968fe7 libsystem_kernel.dylib (
) /usr/lib/system/libsystem_kernel.dylib
0x1a09cf000 - 0x1a0ea8fff com.apple.CoreFoundation (6.9) <982f755b-2044-397a-8823-57ddc4341cf3> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x1aa26e000 - 0x1aa5a1fff com.apple.HIToolbox (2.1.1) <9bed5c79-f02f-3e0b-9fdb-57d955cc68ba> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x1a3c3a000 - 0x1a4b49fff com.apple.AppKit (6.9) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1a0612000 - 0x1a06a0587 dyld () <49204446-242b-3d1e-9704-32f8ac99723e> /usr/lib/dyld
0x1a0969000 - 0x1a0975fff libsystem_pthread.dylib (
) <1f30fb9a-bdf9-32db-a709-8417666a7e45> /usr/lib/system/libsystem_pthread.dylib
0x1a0886000 - 0x1a0912ff7 libc++.1.dylib () <3ee92404-8fc3-374b-a598-d5c9a8cd64b5> /usr/lib/libc++.1.dylib
0x1a099b000 - 0x1a09a1ffb libsystem_platform.dylib (
) <6d458354-3c39-3f35-a3bb-d01a78817b4a> /usr/lib/system/libsystem_platform.dylib
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

Please don’t post massive amounts of text - nobody is going to real through all that - post the log files instead.

sorry …

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