Color shift on images

When the image opens in Topaz PS plugin; the colors completely shift (darken and become more desaturated). Please advise

Steps to reproduce issue:

  1. open Topaz in PS

Topaz Photo AI [v3.0.3] on [Mac]

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Would you mind sending in some more information to get a better understanding of the problem you are having with this particular type of image? Please send the following information:

  1. The original image file.
  2. The processed image.
  3. A screenshot or description of the settings panel so I can see what adjustments were turned on.

You can securely submit your image(s) to my Dropbox using the link below.

Dropbox File Request

Please be sure to send me a note to let me know you sent something.

Hello
Thanks for reaching out. I uploaded the image you requested, as well as screenshots of the color shift between how it displays in PS versus in Topaz window. Thanks.
Sylwia Wright

I’m just getting started with Photo AI and am having a similar color shift problem, except in my case the colors become lighter and less saturated. I’m using Photo AI as a plug-in with Capture One. I made no changes to the automatic adjustments that Photo AI generated. I’ve just dropped the related images into your Dropbox file.

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@frank.zwart
What type of camera are you using to create these files?

@sylwia.wright
Which Photoshop plugin are you using:

  • File > Automate > Topaz Photo AI
  • Filter > Topaz Labs > Topaz Photo AI

Hi I am using Canon EOS R5 and guitar plugin in Ps.

Sylwia
(803) 605-2157

They were taken with an iPhone 14 Pro shooting in RAW mode to produce a DNG file.

I’m not sure I understand your response regarding the guitar plugin in Photoshop.

So sorry. Autocorrect got me. Just a PS Topaz plug in.

Sylwia
(803) 605-2157

Which exact Photoshop plugin are you using:

  • File > Automate > Topaz Photo AI
  • Filter > Topaz Labs > Topaz Photo AI

The second one

Sylwia
(803) 605-2157