The program will process about 50-70 Sony Raw ARW images and then close with no error message. I have been trying to process 450 images for 3 days and still haven’t finished the job. It worked fine in previous versions. This is driving me crazy!
Steps to reproduce issue:
Step 1 - Load images
Step 2 - Start processing
Step 3 - Start over at step 1 after Photo Ai closes.
Also if you can, please try to recreate this error message in Topaz Photo AI, then go to Help > Open Log Folder, please send me all of the files within that folder. You should be able to attach them directly as a response to this email.
You can securely submit your files(s) to my Dropbox using the link below. Please be sure to send me a note to let me know you sent something.