Can't see the preview in Topaz Video AI 6.1.3

[Lemon_Juice (hola-1564)]

[If you are posting a new bug, please include the following]

1. Can’t see any preview
2. Mac OS Sequoia 15.3.2 on a Macbook Pro with M3 Max chip
4. Any screenshots as necessary

[kyle.topazlabs]

Are you using the ProRes codec for your export?

Please pull the logs and send them to the support team directly at support@topazlabs.com so we can investigate further.

To gather logs, please select Help > Logging > Get Logs for Support and attach the zip file to your reply.

[Lemon_Juice (hola-1564)]

Hi!

Thanks for the answer! Yes, I was using ProRes codec for the export.

logsForSupport.zip (604.0 KB)