Cant install update 1.3.3 Topaz AI

Topaz Photo AI Bugs and Issues
1

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]

Steps to reproduce issue:

  1. Step 1 down loads OK
  2. Step 2 closes and gives Windows Installer. Error opening installation log file. Verify that specified log file location exists and is writable.
  3. Step 3 closes all.
    2023-05-06_080521

Topaz Photo AI [v1.x.x] on [Windows/Mac]
2023-05-06_080521

2

Hi @billtilley85! Please visit our Topaz Labs Download Page to grab a new copy of the Topaz Photo AI installer – use this installer to update your Topaz Photo AI app rather than using the in-app updater, and please let me know if you’re able to get things updated!

1 Like
3

As suggested i downloaded a new 1.3.3
Worked!

Thanks!

4

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