Cant activate lisence

program says no licenses are currently available
[If you are posting a new bug, please include the following]

  1. The bug / behavior you have encountered
  2. Your system profile
  3. Your log files (Help > Logging > Get Logs for Support)
  4. Any screenshots as necessary

[Please be sure to have searched for your bug before posting. Duplicate posts will be removed.]

Hi.

You’re posted on the community page you’ll get a quicker response contacting Topaz Support directly here’s the link for you

Topazlabs Support
support@topazlabs.com

Can you share a screenshot of the error message?

i fix it and can log in now thank you

1 Like

Would you mind sharing how you fixed this particular issue so, others who have a similar problem can learn from your experience

Thank you

Hi And-e, are you having this issue as well? Which version of the app do you have downloaded?

How you have fixed it, I’m asking for others who has the problem. For me it works but can take a longer time to verify the license at program start. I also notice when you are behind a proxy server it takes much longer. When server ist not reachable, could also be (Windows) Firewall blocks, if it’s the case a exception may solve it.