Canon 1DX2 RAW Files Too Bright

Photo AI Bugs and Issues
1

Photo AI is making RAW files from Canon 1DX2 appear one stop brighter in the user interface compared to other apps on my desktop, including DeNoise AI v3.7.2. Output from Photo AI matches the increased exposure visible in the user interface. This is true, regardless of my Photo AI configuration.

Screenshot 2024-02-26 at 18.22.16
Screenshot 2024-02-26 at 18.22.161920×1277 230 KB

Screenshot 2024-02-26 at 18.24.37
Screenshot 2024-02-26 at 18.24.371920×1300 236 KB

Screenshot 2024-02-26 at 18.22.04
Screenshot 2024-02-26 at 18.22.041920×1277 180 KB

Screenshot 2024-02-26 at 18.25.18
Screenshot 2024-02-26 at 18.25.181920×1262 192 KB

Bright photos are screenshots from Photo AI, dark photos are screenshots from DeNoise AI.

Topaz Photo AI v2.3.2 on Mac

2

Would you mind sending in some more information to get a better understanding of the problem you are having with this particular type of image? Please send the following information:

  1. The original image file.
  2. The processed image.
  3. A screenshot or description of the settings panel so I can see what adjustments were turned on.

You can securely submit your image(s) to my Dropbox using the link below.

Dropbox File Request

Please be sure to send me a note to let me know you sent something.

3

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