Cannot export png image sequence with Alpha

Video AI Bugs and Issues
1

Hi,

I am trying to process 1920 x 1080 source image files that are png sequences with alpha. When I try to export the processed files as either 8 bit PNG with alpha or 16 bit PNG with alpha I get an error that prevents the export from proceeding. I can only export flat PNG sequences w/out alpha.

I need to work with alpha channel exports. Your help will be greatly appreciated.

Thank you.

Terry O’Brien

SYSTEM INFO:

Device Name DeepThought
Processor Intel(R) Core™ i7-6700 CPU @ 3.40GHz 3.41 GHz
Installed RAM 32.0 GB
Storage 1.82 TB HDD ST2000DM001-1ER164, 954 GB SSD HP SSD FX900 Pro 1TB, 466 GB SSD Samsung SSD 860 EVO 500GB, 3.64 TB SSD Samsung SSD 870 EVO 4TB
Graphics Card NVIDIA GeForce GTX 1070 (8 GB)
Nvidia Driver: Studio Driver - 581.29
System Type 64-bit operating system, x64-based processor

logsForSupport.zip (3.9 MB)

2

The issue is a mismatch of the upscaled value for the alpha channel versus what the model and app are expecting.

Swap to a custom resolution value and enter the size you want the export to be at and that should work for you.