When processing with Topaz Lab Photo Ai it will not give the option to export back to lightroom. it only says “Authenticating.”
Topaz Photo AI [v3.0.1] on [Windows]
Have you recently been able to log into your account in a web browser with the email you have associated with your Topaz Labs account?
If so then Topaz Photo AI should also connect to your account. If they it does not please make sure you do not have any VPN, proxy servers or anti-virus software running that can cause connection issues for the apps to reach our servers.
You can also clear your cookies and cache in the web browser you use and then log back in before clicking the activate option in the app.
Please let me know if you are still experiencing any conflicts after you try the above steps.
Good evening,
I was able to get Photo Ai to work again
Thank you
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