Can not download model files during install new version of topaz photo ai v2.2.2

[rao.gavin]

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]

Steps to reproduce issue:

1. Step 1 Disable the OS network firewall
2. Step 2 Install the software directly
3. Step 3 After verify the document, when the installer move forward to download the WhiteBalanceData - v2.bin, it stucked, and jump out a messagebox show the internet connectivity error.

Maybe your model CDN server has been blocked by GWF (I’m in PRC). If that is available, could u offer me a link with entire install package including model files (Installer in the website can be download successfully).

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Topaz Photo AI [v2.2.2] on [Windows]

[AiDon]

If you use a VPN exit and disable it. I believe it’s only downloading from AWS.