Can crash for no apparent reason

In last case, I was simply switching from Sharpen Standard to Sharpen Lens Blur. Normally, this would not happen. Had experimented with image rotation earlier, but cancelled such, as I could not get result I wanted.

Topaz Photo AI [v3.0.0 on [Windows]

Seit HEUTE stürzt TOPAS Photo AI bei der Erstellung des ersten Preview ohne weitere Eingriffe von mir ab. Und zwar sowohl als Zusatzmodul von Lightroom, als auch als eigenständiges Programm!

I’d like to get some more information to help troubleshoot the problem you are having.

Could you send us your computer’s full system profile?

Also if you can, please try to recreate this crash in Topaz Photo AI, then go to Help > Open Log Folder, please send me all of the files within that folder. You should be able to attach them directly as a response to this email.

You can securely submit your files(s) to my Dropbox using the link below. Please be sure to send me a note to let me know you sent something.

Dropbox File Request