Export a copy of a RAW file from a Sony A7 IV which was auto-converted to DNG using Adobe Lightroom using Plugin Extras → Process with Topaz AI
Topaz Photo AI opens and the preview already has the black bars in the image.
This doesn’t happen if I use the “old” workflow exporting the image via Edit-In Topaz Photo AI.
The logfile is attached, as well as a screenshot of the top of the picture. The black bar on top of the picture should actually not be there.
I’ve just found out after retesting it, that the black bar only appears on vertical pictures on the top of the frame. Using a landscape picture everything ist fine. As version 1.3.0 isn’t out yet for me I will retest then.
It’s interesting, the bug only happens for me on pictures in portrait mode not in landscape and is still happening in version 1.3.0. I wasn’t able to verify the behaviour taking a picture of a wall, or my room. But it very often happens on pictures with my daughter in it. I’ll upload a picture which is reliably not working for me to your dropbox.
Just a little bit more background information:
My RAW DNGs reside on a unraid NAS while the lightroom catalog is local. The file itself is shot in RAW lossless compression + HEIF. If I copy the file from the NAS to local NVMe SSD storage the black bar on top is still present.