Batch Processing Stall

Currently processing 16 images. I went through each, set the settings where I wanted them, then went to Save 16 Images.

The queue is frozen at Saving (item 1), Processing (item 2), and queued for items 3-16

Hi there! Please be sure to include your computer’s system profile and your logs from Topaz Photo AI so we can troubleshoot. You can gather your log files from the app by first recreating this behavior within the app, and then going to Help > Open Log Folder. Upload all of these log files to this thread and we can review them.

How to Obtain Your System Profile (Windows)

How To Obtain Your System Profile (Mac)

Thank you for your help. 100% user error. Moved the location of the source files. We can close the thread

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