Batch limit to 10 witn Topaz Photo AI 2.3.0

[cristian.mendiola]

Hi every body!

There is anybody suffering batch limit to 10 pictures when run from LrC?
I’m running from a Mackbook Air M1.
Before the update I was able to load more than 100 pictures to the batch.

There is any work around?

[jeff.topazlabs (jeff.topazlabs@gmail.com)]

Hi Cristian,

Thanks for that information;

I suspect the problem might have been a bad update installer, I recommend you uninstall the app completely and reinstall with the link below; this will get you a new license for 2.3.0

“My Products" page:

https://topazlabs.com/my-account/downloads/

If the issue persists, then it’s likely a bug in the update version itself, which, in that case, I’ve provided the 2.2 version below for you to revert to!

Topaz Photo AI V2.2 Mac

Please let us know if you’re still experiencing issues with the 2.3 version so we can inform our developers and get that issue patched

Cheers,

[cristian.mendiola]

Thank you very much Jeff.

I tried the work around but the issue persisted, so I opt for a different workflow:
1.- Import from the CF card using LrC (to keep everything organized), then close LrC.
2.- Open Topaz and add the pictures from the Topaz Interface, once everything is processed, close Topaz.
3.- Open LrC and sync the folder on the LrC interface.
4.- Edit and export.

Looks like clumsy but was the best method I encounter to process some hundred pictures.

Fortunately, the new Topaz version 2.3.1 addressed the issue properly and now it works perfectly again.

So, THANK YOU! very much for your great job and excellent software.