Authentication token could not be validated

hi,
I have a Topaz Video AI license but I have this softwer for months not needed, not worked with it and now I have the Error on start : Authentication token could not be validated.

Windows 11 pro , 22H2, 22621.4037

logsForSupport.zip (43.4 KB)

Zwischenablage-3

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hello and sorry, I deactivated my firewall and now it is activated.
can you please close this post ? thank you

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