Another Crash during bulk processing

[tobian (Lou Tobian)]

So sorry to report another crash. I was in the middle of processing 58 downloaded jpegs in TPAI 2.1.0 when the program crashed and exited to my desktop. The previews were looking absolutely wonderful (aside from a few adjustments for over-compensating for compression artifacts), so I was frustrated to see the half-hour of work go to waste.

If I remember correctly, the program was running the new erase tool on an image when it crashed.

The machine is a Studio Mac with M2 Ultra, running Sonoma 14.0.

[PWC]

You might need to send them your log file of the incident. See:

How to report a bug for Photo AI

If you encounter a new bug with Photo AI, please create a new topic detailing the following; The version of Photo AI you have The bug / behavior you have encountered Your system profile (Instructions for Mac) or (Instructions for Windows) Your log files (Help > Open Log Folder within Photo AI) Any screenshots as necessary Please try to search for the bug you are experiencing within this category before posting. Any posts that have already been addressed will be removed. If you…

And write a thread in the appropriate Bugs and Issues category.

Good luck!

[tobian (Lou Tobian)]

Thanks. I read this after sending another crash just now. I don’t write here very often, so I’m unfamiliar with the protocols. I appreciate the information.