AI 5 update MTS fileswill not play

System update happened yesterday ,4/20. Now MTS files will show up in video AI, but they will not scrub or play. Prior to update, everything was fine. The file will start playing, but you can’t move the play head forward. Nothing happens. Video AI is not freezing, as I can still click on all the other features. You just can’t interact with the video.

  1. The bug / behavior you have encountered
  2. Your system profile
  3. Your log files (Help > Logging >
  4. Any screenshots as necess

[Please be sure to have searched for your bug before posting. Duplicate posts will be removed.]

Can you pull the logs and share?

Help>Logging>Get Logs for Support