Not technically minded but this new version is really bad for me.
It will not import multiple images into Photo AI from Lightroom classic anymore, and the odd time it does it might process a few of them and then the program just closes. Mostly if I try to import multiple images, say 6, from Lightroom across to Photo AI it only imports across one of them, even though a copy has been generated for all 6 images by lightroom prior to import to AI
I’d like to get some more information to help troubleshoot the problem you are having.
Could you send us your computer’s full system profile?
Also if you can, please try to recreate this crash in Topaz Photo AI, then go to Help > Open Log Folder, please send me all of the files within that folder. You should be able to attach them directly as a response to this email.
You can securely submit your files(s) to my Dropbox using the link below. Please be sure to send me a note to let me know you sent something.
