Actual output file fails compared to final file shown in Topaz Photo AI

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]

Steps to reproduce issue:

  1. Step 1 Open Sony ARW file of Osprey using all defaults.
  2. Step 2 Crop to Osprey (serious crop)
  3. Step 3 Output Max 7212x4805 to original

Topaz Photo AI [v1.3.3] on Mac M1 Mini 13.3.1 (a)

2023-05-09-13-16-42.tzlog (546.8 KB)

@jrcl, Thanks for submitting that with the screenshots.

This looks to be a known conflict with our crop feature that will be fixed in v1.3.4 releasing later today (May 11) at around 6pm CT. Please update when that comes out and it should resolve the bug.

You can download a new installer from the downloads page directly. https://topazlabs.com/downloads/

Thank you Tim, that update worked and the results are astonishing!

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.